Lost and Found Office:

• Email Address: objetosperdidos@madrid.es
• Telephone Number: 915 279 590
• Address: Paseo Molino, 7/9   28045   MADRID
• Office Hours:Mondays to Fridays  from 9am to 2pm( Summer Timetable  (from 15 June to 15 September): Mondays to Fridays  from 9am to 1:30pm

Lost or Stolen Credit Cards:

• American Express:  Tel: 915 720 303  or Tel: 902 375 637
• Mastercard: Tel: 900 971 231
• Diners Club: Tel: 915 474 000 or Tel: 917 015 900 Tel: 91 211 43 00
• Visa: Tel: 900 991 124

Madrid Tourism Offices:

Madrid Centre:

• Address: Plaza Mayor 27
• Telephone: 915 881 636

Atocha Train Station:

• Address: Calle Duque de Medinaceli 2, Atocha Station (Plaza Emperador Carlos V)

Chamartín Station:

•  Address: Chamartín Station (Calle Agustín de Foxa).

Tourism Information Line for information about the following: 010

• Cultural and leisure events (expositions, concerts, performances…)
• Buildings and infrastructure (public buildings, administrations, official entities…)
• Museums, theaters and cultural centers
• Administrative services (documentation, taxes, assistance, aid)
• Transport

Emergency Line: 112

National Police Line: 091

Municipal Police Line: 092

Medical Service Line (Ambulance):061

Fire Brigade: 080

Madrid Airports:

• Website: www.aena.com
• Email: clientesmad@aena.es
• Tel: 91 321 10 00

Barajas airport Terminals 1,2 & 3:

• Tel:  91 305 8343

Barajas airport Terminals 4:

• Tel:  90 240 4704